Privacy Policy

Introduction

Welcome to Handify. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Handify ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application and web platform (collectively, the "Service").

By using Handify, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

When you create an account and use Handify, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and business information
• Profile information and user preferences
• Employee/technician information (if you are a business owner)
• Customer information you enter into the system
• Payment information (processed securely through our payment processor)

Location Information

Handify collects and processes location data to provide time tracking and job site verification features:

• GPS Coordinates: When technicians clock in or out, we collect GPS location data to verify their presence at job sites
• Location Accuracy: We record location accuracy to ensure reliable time tracking
• Timestamp Data: Location data is associated with specific timestamps for timesheet records

Location data is only collected when you actively use the time tracking features and with your explicit permission. You can control location permissions through your device settings.

Photos and Media

With your permission, we collect:

• Photos of job sites, completed work, and receipts
• Documents and files uploaded to job records
• Digital signatures for estimates and invoices

Usage and Technical Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (type, operating system, unique device identifiers)
• App usage data and interaction patterns
• Log data (IP address, browser type, access times)
• Error reports and performance data

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our job management, time tracking, and invoicing features
• Time Tracking: To record work hours with GPS verification for accurate payroll and job costing
• Communication: To send estimates, invoices, job updates, and notifications to you and your customers
• Customer Management: To help you track customer interactions and job history
• Payment Processing: To process payments for invoices and subscriptions
• Analytics: To understand how our Service is used and to improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

Third-Party Services

Handify integrates with the following third-party services to provide our functionality:

These third-party service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data encryption in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis

Your data is stored securely using Google Firebase infrastructure, which maintains industry-standard security certifications. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Within Your Organization: Information is shared with authorized users in your company account
• Service Providers: With third-party service providers as described in the Third-Party Services section
• Business Transfers: If Handify is involved in a merger, acquisition, or asset sale, your information may be transferred
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Your Consent: We may share information with your explicit consent for specific purposes

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through your account settings
• Correction: You can update or correct your information at any time
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a structured format
• Opt-Out: You can opt out of marketing communications while still receiving essential service notifications
• Location Permissions: You can disable location services in your device settings, though this may limit time tracking functionality

To exercise these rights, please contact us at support@handify.site.

Data Retention

We retain your personal information for as long as necessary to provide our Service and for legitimate business purposes such as:

• Maintaining accurate business and financial records
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.

Children's Privacy

Handify is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Handify, you consent to the transfer of your information to the United States and other countries where our service providers operate.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at support@handify.site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Consent

By using Handify, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.